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  1. Can I self collect my purchase from your Singapore office :

All items can be collected from our office at 3 Tuas Avenue 18A, Singapore 638852 between 8.30am to 5.30pm.

  1. Can I collect my purchase from your overseas branch offices for overseas orders?

All overseas orders can only be sent by Fedex to your shipping location.

  1. Can I pre-order an out of stock item?

Please email us at ecommerce@tripower.com.sg and our customer service WILL ADVISE you on the ordering procedures.